Answers worth knowing

Contact & Our Offers + Services


Contact Us


(a) Call us on Phone nos: 91-9324019227 / .
(b) Write to us @ 1202 C Wing, Samarth Garden, Bhandup West, Mumbai 78.
(c) Email us at Hello@smilebasket.com and smilebasket.com@gmail.com.

Our Offers + Services


Our Offers + Services


(a) You will only find Best Quality Products at actual market prices on Smilebasket.com.
We do not manipulate prices and We do not add profit margins to prices.
Please review our pages on Pricing Policy and Business with Ethics.


(b)

Our Schemes are:


(1) Upto 40% Discount on Cost Price will be Deposited to your Accounts if you buy more products on WholeSale.
(2) 15% Discount on Cost Price will be Deposited to your Accounts if buy GIFT for one of your Friend.
(3) You will also earn Money to your accounts as:
    (.) Profit Shared by Us to our Customers if the profit exceeds the benchmark.
    (.) Gift given by Us to our Customers on their birthdays & aniversaries.
    (.) When you POOL money from your friends.

Further More:


(a) Take Advantage of Schemes offered by us WISELY; To see your savings Grow.
(b) You do not have to compromise on Brand & Quality to SAVE money. Save Money by Shopping at Smilebasket.com by buying stuff at Wholesale Prices.
(c) Money Discounts Earned with Smilebasket.com is with no conditions and no rules. That is freedom for you; To use your discounts as you please.
(d) Transfer Money from your Smilebasket account to your Nominated Bank Account or to your Friend's Account, within 2 working hours.
(e) We offer after sales services and help with product support with no conditions and no payments.
(f) Cancelling or Rejecting Orders have never been this easy - We will not Debit your Account of Purchase Order Costs until Delivery is made and confirmation is received from you on Phone.
(g) Smilebasket.com applies a service charge between 1% & 10% of the Money Earned by you as Discounts. There is NO Margin or Extra added to Price.
If you have brought any Product from us without any discount; We will not charge you anything.
Please review our pages on Pricing Policy.
(h) Your Personal Information and Contact Details are Secure and Safe With us. Please review our pages on Security and Privacy Policy.

Ethical Way of Doing Business.


Ethical Way of Doing Business & Our Pledge.


(a.) We are Business for Profit, but not only for Profit. We expect to generate decent profit between 5-10% margins and want nothing more.
(b.) We aspire to give Customer as much as Value for his/her money to the maximum extent possible.
(c.) We will take all necessary steps to prevent fraud, loss of information and to protect security and legal rights of the customer.
(d.) We will implement quality control, redress, review and feedback to ensure best customer satisfaction.

Privacy & Security Policy.


How We Secure Your Privacy & Prevent Fraud.


During Joining; We will ask you for below details :


(1) Your Contact Information - To Secure your account & Prevent fraud; Generate Invoices and for us to confirm any Financial Transaction.
(2) Name & Phone No of your Friends - So that Your Friends can Connect with you on Social Network. Without this you will not be able to receive Gifts or Make Wholesale Purchases.
(3) Your Bank Details such as Account Number & Bank IFSC Code.
We are collecting this information so that we can transfer your savings & earnings to your personal Saving Bank Account.

We will take below steps to protect your Privacy & Savings by:


(1.)Authorization by OAC & Contact on your Personal Mobile number and Every Transaction must be validated by OAC.
We will take Your Verbal Confirmation on Phone before confirming a purchase or high value transaction.

(2.) Your Records will NEVER be Shared & shall be Protected.
Records are stored with encryption by RSA algorithm.
Records are divided and spanned across several databases with each having different and unique encryption key.
We are also signing NON-DISCLOSURE Agreement with our customers.

How Products are Priced here.


Product Pricing and Service Charges.


(1.) Smilebasket.com applies a service charge between 1% & 10% of the Money Earned by you as Discounts.
There is NO Margin or Extra added to Price.
If you have brought any Product from us without any discount; We will not charge you anything.


What do you mean by Smilebasket Account?


(1.) Every Customer who has registered with us will have a free Saving Account with us, which can be used to save Money which was received by You from discounts on our Schemes.
(2.) The Money in our account can be seen on your dashboard.
(3.) We will deposit Bank Interest on your account on daily basis; We will aslo deposit a share of our profits to your accounts on monthly basis.
(4.) In addition to above We will deposit Money to your accounts on your Birthdays or Aniversaries as our GIFT to you.
(5.) You can use the Money within your accounts for making Part or Full payments to Wholesale or Gifting Schemes.
(6.) Transfer Money from your Smilebasket account to your Nominated Bank Account or to any of your Friend's Account; within 2 working hours.


Rules are :
(1.) Smilebasket Account is not a Vallet or a Traditional Bank Saving Account.
Smilebasket Account can hold only TWO types of Deposits:
(a) Amount Paid by the Customer to make a Commercial Purchase of Goods or Services at Smilebasket.com.
(b) Amount Paid by Smilebasket.com to its Customer's as Cash-Back or as Discounts.

(2.) The Purpose of this Account is to help Customers save Discount Money for Future Purchase Transactions.
(3.) Smilebasket.com does not charge any amount for any of these account related transactions.
(4.) Transaction Average Turn Arount Time is TWO hours which we will maintain to the best of our abilities unless there are unforseeable circumstances that impede the usual process.
(5.) Smilebasket.com will pay Bank Interest on Daily basis to the Amount in Accounts.
(6.) Only those Customer's who has made Commercial Transactions in a particular month will be elligible for receiving share of profits from Smilebasket.com.
(7.) Smilebasket.com maintains a open account policy and will deposit a share of profit to its customers to the tune of the amount that exceeds the standard percentage.
(8.) Deposits made by Smilebasket.com to its customers as GIFTS or as by Profit Sharing is on variable basis, in proportion to calcuated after tax profits, in proportion to number of customers who made commercial transactions that month, in proportion to purchase amounts made by customers & cannot be predicted.
(9.) Deposits made by Smilebasket.com to its customers as GIFTS or as by Profit Sharing is a part of rewarding customer on loyalty and as an promotional programme. These deposits are made in good faith and Smilebasket expressely warrants that it is not under any legal, moral, policy or contractual obligation to carry out these loyalty programme and promotional activites. As such the Customer agrees that these loyalty programmes and promotional activites will not be pursued for legal recourse as it is not obligatory.
(10.) Under the contract that Smilebasket agrees with its registered users, Smilebasket.com is contractually obliged to pay discounts on schemes of Wholesale and Gifting.


Rules are :
(1.) For every transaction, you will receive a invoice or receipt from Smilebasket.com.
The Kinds of Invoice are:
# Invoice for buying a product with or without Wholesale / Gifting Options.
# Invoice for your contribution amount.
# Receipt for transfer of money from your account to your bank account or to any other friend's account.
# Receipt when you have transferred money to your Smilebasket.com account.
# Invoice of actual sellor the Product
If you have received a Smilebasket discount through schemes of Wholesale or Gifting - you will receive TWO invoices : Smilebasket invoice and invoice of actual sellor. You can find the discount amount as difference between the two invoices.



The Process of Sale is as follows - This process is to build your confidence with us:


(#) Payment with Gateway PAYU using Cards/Net banking/Wallets/UPI.

(1.) PAYU receives money from your Cards along with additional transactional charges and credits Smilebasket account after receiving confirmation from your side of receipt of Smilebasket invoice.
We will contact you to Logon to PAYU and approve our payment. On Receipt of payment Smilebasket.com will update your account and dashboard with credit amounts.
(2.) After the Scheme is completed; We will contact you for your confirmation to proceed with the completion of Order. We will provide you with revised Smilebasket invoices and also purchase invoice of the actual sellor.
(3.) After Actual Delivery at your residence, We will contact you for your confirmation on specification, quantity & quality of delivery. Only on your confirmation we will debit your account and complete the order. In case of faulty delivery, We immediately transfer the amount back to your registered bank accounts and withhold the payment to sellor.
(4.) Prior to Order confirmation or Delivery; You can cancell the order any time by transferring your account to your registered bank accounts which will be done in 2 working hours.

(#) Payment with Bank Transfer to Your account with Smilebasket.com.

(1.) On receipt of money from your side to our current account, We will immediately acknowledge the same with you on phone and issue you a Receipt for the amount to your account.
(2.) After the Scheme is completed; We will contact you for your confirmation to proceed with the completion of Order. We will provide you with revised Smilebasket invoices and also purchase invoice of the actual sellor.
(3.) After Actual Delivery at your residence, We will contact you for your confirmation on specification, quantity & quality of delivery. Only on your confirmation we will debit your account and complete the order. In case of faulty delivery, We immediately transfer the amount back to your registered bank accounts and withhold the payment to sellor.
(4.) Prior to Order confirmation or Delivery; You can cancell the order any time by transferring your account to your registered bank accounts which will be done in 2 working hours.

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