What are the payment options available at SmileBasket.com?
Is Cash on Delivery options available on all orders?
Is there any charges for opting Cash on Delivery?
Yes, SmileBasket.com does not provide COD option for free. COD is
available on orders Rs 399 & above at an additional charge of Rs 30 for products from every store. So that means if your cart has items from one store, COD charges would be Rs 30 and if your cart has items from 2
stores, then COD charges would be Rs 60. There is no COD available for
order amount less than Rs 399.
What is Cash Before Delivery?
Cash Before Delivery is another payment option through Cash. in CBD,
SmileBasket.com will be collecting cash from buyers before processing the
order for shipping.
How Cash Before Delivery works?
SmileBasket.com has parnered with GharPay to provide Cash Before Delivery
option. Once order has been placed using CBD, Gharpay will be sending
collecting agents to your billing address. After cash has been paid to
the agent, Gharpay will be updating SmileBasket.com within 24 hours. On
success intimation, SmileBasket.com will inform the sellers to start
processing your order.
Is there any charges for opting Cash Before Delivery?
Yes, SmileBasket.com will be charging you Rs 10 extra for paying throug Cash Before Delivery. Currently, we are offering it for free.
Why is the payment option for Cash on Delivery not available on the Payment Page?
It can be because of either reasons:
1.Your delivery address is not under serviceable network of our courier partner. You can provide other shipping address to avail Cash On Delivery.
2.Your cart contains items which you have requested for customization.
3.Your cart has voucher code which is not applicable on COD orders.
4.The store does not provide COD facility
5.The order amount is less than Rs 399.
Why is the payment option for Cash Before Delivery not available on the Payment Page?
It can be because of following reasons:
Your billing address is not under serviceable network of our Cash Before Delivery partner.You can provide other billing address to avail Cash Before Delivery.
What is Online Bank Transfer?
Online Bank Transfer is a method of electronic funds transfer, where in you can directly transfer funds from your net-banking account to our SmileBasket.com account. For such payments you would need to enter the order id in the comments section and enter the relevant amount for the order. On realising the amount in our account, we would request the seller to dispatch the item.
How is Online Bank Transfer different from (ebs) Online Payment method?
In Online Payment method, you are redirected to safe and secure payment page of ebs to complete your online transfer. But in online bank transfer, you will be using online payment option provided by your bank. So once the order has been placed on SmileBasket.com, you will have to transfer the amount to our SmileBasket.com account through your net-banking facility.1.Charges are applicable for all online transactions with Debit/Credit Cards and Online Bank Transfer
Please contact us for help